Search for a FlexNet Solution Request

FlexNet Records enables you to search for a particular FlexNet Solution Request and find its location in the queue.

If a FlexNet solution request is entered in the system you can search for it to see the details and status.

  1. From the order.sensus.com Customer Landing page, select FlexNet Solutions, then FlexNet Records,



    OR, from the Design Information drop-down menu, select FlexNet Solution Request Queue.

    The FlexNet Solution Request search screen displays.
  2. Enter either the whole account name or part of the account name in the search bar and click the button. Alternatively, use the bar chart to drill down to the request you need.
    If you want to include requests in your search that are marked as obsolete in the system, click the down arrow button and select Include Obsolete Requests.
  3. A list of all requests whose name contain the search term displays. After you have found the correct record, highlight that line and double-click to open the request.
  4. The request opens on the Primary Information tab. Click through the vertical tabs and edit the information as needed. Click the Save icon at any point to save the information you just entered.