Order changes

The following steps walk you through changing an order. Previously known as orderinfo.sensus.com.

Note: You need to request the role of Planning in the Order Management System registration process to have the correct permissions to perform this task.
  1. From the order.sensus.com Customer Landing page, select Staged Orders. From the Order Setup and Changes drop-down menu, select Order Changes.
  2. The first thing you see is a list of uploaded ship date changes with the most recently submitted listed first. To refine your search, use the filter boxes to specify exactly what you are looking for.
    • The Number of Changes Completed field lists the number of order date changes that have been completed to date. If a file has been submitted, then this number is zero (0) until the file is complete.
    • The list of changes shows a maximum of two weeks worth of submitted order changes.
  3. To submit a file for BPCS changes:
    1. Click the Upload Ship Date Changes button.
    2. Choose the template that you want to apply the order date changes to. The format of the file should be identical to the one used with orderinfo.sensus.com.
    3. After the upload is successful, a message states that the file has been uploaded and placed in a queue. The batch process runs every hour at the 15 minute mark.
    4. When the process is complete, a detailed email is sent to you similar to the example seen here.